Terms and Conditions

Effective Date: 4/13/2026

These Terms and Conditions (“Terms”) govern your use of the Boxed and Loaded website and services. By using our website or hiring our services, you agree to these Terms.

Services

Boxed and Loaded provides residential moving services, including local and long-distance moves, packing, and related services. All services are subject to availability and confirmation.

Estimates and Pricing

Quotes provided are based on the information you provide at the time of the request. Final pricing may vary depending on actual services performed, time required, and any additional items or changes on moving day.

Scheduling and Deposits

A deposit may be required to secure your moving date. Deposits are refundable up to 24 hours prior to your scheduled move unless otherwise stated.

If you need to reschedule, please contact us as soon as possible. We will do our best to accommodate changes based on availability.

Customer Responsibilities

To ensure a smooth move, you agree to:

  • Provide accurate and complete information about your move
  • Ensure access to both pickup and delivery locations
  • Secure or remove any items of high value or personal importance
  • Ensure all items are properly packed unless packing services are requested

Prohibited Items

For safety and legal reasons, Boxed and Loaded will not transport hazardous materials, flammable items, illegal substances, or any items prohibited by law.

Damage and Liability

We take great care in handling your belongings. In the unlikely event of damage, claims must be reported within a reasonable timeframe after the move.

Our liability is limited to the coverage outlined in our insurance policy. Additional coverage options may be available upon request.

Delays

While we strive to meet all scheduled timelines, delays may occur due to factors beyond our control, including traffic, weather, or unforeseen circumstances. We will communicate any delays as soon as possible.

Payment

Payment is due as agreed upon prior to or upon completion of services. Accepted payment methods will be communicated in advance.

Cancellations

Cancellations must be made at least 24 hours prior to your scheduled move to receive a deposit refund. Late cancellations may result in forfeiture of the deposit.

Website Use

You agree to use our website only for lawful purposes and not to engage in any activity that could harm, disrupt, or interfere with its operation.

Intellectual Property

All content on this website, including text, images, and branding, is the property of Boxed and Loaded and may not be used without permission.

Limitation of Liability

To the fullest extent permitted by law, Boxed and Loaded is not liable for indirect, incidental, or consequential damages arising from the use of our services or website.

Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Boxed and Loaded

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